Transformation Strategy for IT Organisation

The Challenge

High IT costs and low staff productivity had contributed to repeated losses for a number of years.  The team evaluated the root causes and developed a strategy to align the company’s information technology with its business direction.

The Approach

The team developed a strategic framework that assessed the fit between the IT system and overall strategic business plan.  The IT cost structure and productivity were benchmarked against those of competitors and a recommended strategy was proposed from a shortlist of three options.

The Outcome

The strategy directly initiated a major IT development programme with a budget of $30m that reduced IT operating costs by 10%.

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